GARA HERASTRAU
  • en
  • en
  • TECHNICAL SERVICE

    The technical service in the building is provided by Building Permits Services, which is responsible for repairs and troubleshooting in the building, answering questions about technical issues of the rented premises, and others.


    Pro tip

    Do you need some minor repairs or renovation works? Building Permits Services can provide handyman services or specialised maintenance services at an additional charge. They will use external technicians rather than those who provide services for the whole building.


    Reporting malfunctions

    Have you noticed a malfunction? No reason to panic. All you have to do is report it by email or phone call and we’ll do the rest.

    In case of emergency, the Building Manager can be approached directly and the issue will be urgently addressed.

    REPORTING A MALFUNCTION: STEP BY STEP

    STEP 1

    Notify the Building Manager about a fault either by email or phone call.


    STEP 2

    Notification of a fault is entered into an electronic defects register.


    STEP 3

    Depending on the importance and urgency of the fault, technical staff shall propose a time for the repair to take place and notify you.

    In the event of sudden faults or when they occur outside working hours, contact the technician on duty at the phone number +40 0751 241 340. He can be contacted 24 hours a day.


    Contact us

    Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.

    Ionut
    Dobarceanu

    Building Manager
    Ionut Dobarceanu
    0731 800 822

    The Building Manager is in charge of the building services management (technical services, cleaning services, reception, security, fire fighters), keeps a good relationship with the tenants and is the person of contact for every issue or request that concerns the Gara Herastrau Building.
    Access
    Air conditioning
    Asset Manager
    CAFM
    Cleaning
    COVID-19 notifications
    Events
    Fire safety
    Internet
    Lease contract
    Malfunctions
    Moving
    Property manager
    Reception
    Renovations
    Security
    Toilets

    Sinziana
    Ionescu

    Asset Manager
    Sinziana Ionescu
    0731 800 964

    The Asset Manager is in charge of general activities regarding the tenants/building, coordinates and participates in the handover of the rented space, coordinates different events, contracts, tendering, renovation works.

    Access
    Air conditioning
    Asset Manager
    CAFM
    Cleaning
    COVID-19 notifications
    Events
    Fire safety
    Internet
    Lease contract
    Malfunctions
    Moving
    Property manager
    Reception
    Renovations
    Security
    Toilets

    Marius
    Moldovan

    Team Leader Operations & Customer Care
    Marius Moldovan
    0731 800 107

    The Team Leader Operations & Customer Care is in charge of the general operations for all the buildings from the portfolio, keeps a good relationship with all the tenants, coordinates the Building Managers’ and Asset Managers’ activities, implements budgets and procedures.

    Access
    Air conditioning
    Asset Manager
    CAFM
    Cleaning
    COVID-19 notifications
    Events
    Fire safety
    Internet
    Lease contract
    Malfunctions
    Moving
    Property manager
    Reception
    Renovations
    Security
    Toilets